After logging into Sigtrack, you will see a list of jobs per client. Each job has its own pay rate. Click on the job name to start working. Forms will automatically load via your web browser. Almost all forms are petitions.
Job specs vary by state and sometimes by petition. There are some common rules that we call the default specs. Then, each state has its own list of special rules that deviate from the default. Learn the default specs and then read the state specs for whatever job you are working on.
Specs can change. Check the specs each time you start work. Recent changes are in red type.
While working, the Sigtrack window title shows the current petition name and file ID. If the specs have special instructions for a particular petition, pay attention to the petition name.
Many petition forms are designated to a single county or city, meaning all voters on that page are supposed to be from that jurisdiction. When the form loads, you might be prompted to select the jurisdiction. Type the first couple letters followed by the row number of the found result (e.g., for California, typing "be2" selects San Bernardino). You can search by the first or second word (e.g., "sa" or "di" for San Diego County). If you tag signatures under the wrong jurisdiction, go to the Task Options menu to delete all your tags, and then type "@" to select the correct one.
If the place where the county is supposed to be written was left blank, flag the file as a bad scan with code m.
If you are not asked to select the jurisdiction, it means the form either does not require signatures to be from the same county, or the county is preselected.
Line always means the number on the petition form. Row always the number in the database search results.
Signature means all the voter info written. Legal signature means just the voter's signed name.
Most signatures are hard matches, which typically take 6 seconds to find and tag. Soft matches and non matches can take up to 20 seconds. A few signatures require custom searches, which take a little longer. Forms with 10 signatures should average 75-120 seconds to complete. To keep the queue moving, forms are forcibly checked back in if not completed within a reasonable timeframe.
If you are idle for a long stretch, the server connection will drop even though the app stays open. If you see fields that say "<<file not found>>", close and reopen to reconnect.
Adjust the width of your web browser to see the whole form.
You cannot rotate forms in your web browser, but you can under the Task Options menu in Sigtrack. Beware that ±90º rotation can crop the images. Physically turning your monitor on its side is the best way to view sideways scans.
Under the Task Options menu, you can flag a scan. Only flag a scan for one of the following reasons:
If a scan should be flagged, don't do any work on it. Any work will be deleted. If you flag good scans, the ability to flag will be revoked from your account.
After completing each form, press ctrl-s (cmd-s on Mac) to submit your work for peer review. Do not skip any lines that have something filled out, and do not skip forms you don't like. If prompted, confirm the number of blank or crossed off lines. If a form is blank and there is no work perform on it, immediately submit it as is.
Any time you want to stop, submit your last bit of work and exit the task from the main menu or simply quit Sigtrack before working on the next form.
Accuracy is king, as 98% accuracy is required of all users. Clients will not purchase the work at lower accuracy, which is why everything gets peer reviewed. New users are given some grace. However, extremely or consistently low accuracy will result in account suspension.
If you have errors, Sigtrack will show them when you log in. You can also see them any time from the main menu in Sigtrack so long as you are not working on a form.
The Errors view is vital for honing your accuracy and to get all the money you deserve. For each error, figure out your mistake and and affirm it from Error Options menu. If you are certain the peer reviewer got it wrong, you can dispute it. You get a limited number of dispute credits, so choose wisely.
Earnings are now paid out automatically without a need to submit an invoice. Only tags a week old have net value and are payable. This allows time for peer reviewing and error disputes. See also How Pay Works.
There is a chat room for users to discuss confusing cases. Participants are users just like you with varying amounts of experience. Be mindful that they are trying to do the work just like you, so don't ask them to teach you to do everything. That is what the app guide and Zoom classes are for. Only lean on other users when you get stuck. In the chat service, there is a Newbies forum, which you can join if you click on Forums.